Shipping & Returns
Shipping and return policies
Where goods are ex stock enabling an order to be supplied in full, despatch will occur the same working day if order is received prior to 12PM Eastern Standard time. If for any reason we have a shortage of stock or cannot send within this time frame we will advise you of the anticipated lead time. Once despatched, it is important to allow for delivery times which depend on the destination of the goods. Express deliveries can be arranged, prices are P.O.A. based on location and weights. A delivery schedule is outlined below.
|Destination||Delivery after despatch|
|Brisbane||Next working day|
|Regional QLD||1 - 3 working days|
|Sydney, Melbourne||1 - 3 working days|
|All other capitals||3 - 5 working days|
|All other interstate locations||3 - 6 working days|
All deliveries require a signature on receipt. We reserve the right to charge additional an freight charge in cases where we are charged for retry or returned deliveries where the courier has been unable to deliver due to unoccupied premise etc. We highly recommend an authority to leave be noted in the comments section of the order process to avoid delays and charges in the likely event of a failed delivery ie home address.
We reserve the right to alter listed delivery charges whilst we will avoid this wherever possible. This may occur In the case of multiple or bulky parcels. If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.
|Geographic Area||Shipping Charge Inc Gst|
|NSW, ACT, Vic
|SA, WA, NT, TAS
For Showroom Pickup, we will call you once your order has been processed to let you know when your order will be ready for collection - our showroom is Located at Unit 5/36 Pritchard Road, Virginia QLD 4014.