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Shipping & Returns


Shipping and return policies

Where goods are ex stock enabling an order to be supplied in full, we aim to despatch these orders within 24 hours of receipt (excluding weekends and public holidays). If for any reason we have a shortage of stock or cannot send within this time frame we will advise you of the anticipated lead time. Once despatched, it is important to allow for delivery times which depends on the destination of the goods.   An estimated delivery schedule is outlined below. Once your order has been despatched and is in the hands of our couriers we cannot guarantee specific delivery dates or times.  

Express deliveries can be arranged, prices are P.O.A. based on location and weights.

Destination Delivery after despatch
Brisbane Next working day
Regional QLD 1 - 3 working days
Sydney, Melbourne 1 - 3 working days
All other capitals 3 - 5 working days
All other interstate locations 3 - 6 working days

All deliveries require a signature on receipt. We reserve the right to charge an additional freight charge in cases where we are charged for retry or returned deliveries where the courier has been unable to deliver due to unoccupied premise etc.  We highly recommend an authority to leave be noted in the comments section of the order process to avoid delays and charges in the likely event of a failed delivery ie home address.

We reserve the right to alter listed delivery charges whilst we will avoid this wherever possible.  This may occur In the case of  multiple or bulky parcels.  If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.

Geographic Area Shipping Charge Inc Gst
Brisbane Metro
$9.90 Shipping
Queensland Regional
 $14.90 Shipping
$14.90 Shipping
$23.90 Shipping
Showroom Pickup  Free

For Showroom Pickup, we will call you once your order has been processed to let you know when your order will be ready for collection - our showroom is Located at Unit 5/36 Pritchard Road, Virginia QLD 4014.

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