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Testimonials

Cathy
commented on 23-Jun-2017 12:31 PM
Rated us   3 out of 5 stars
Thank you so much for the fantastic service, I received my order today
of my dessert cups and I am extremely happy with them. Your Company can be very proud of the service that you provide working in with Fastway as it is very hard these days to find companies with this excellent service.

Well done team keep up the great job.
Cheers
Wendy Saad
commented on 27-Mar-2017 06:25 PM
Rated us   5 out of 5 stars
I have used your company now three times because they are reliable and quick on delivery for an interstate company, from Queensland to Victoria. Thanks guys really appreciate your service and prompt delivery. Also a really large selection of items.
Myrna Kermode
commented on 23-Feb-2017 04:22 PM
Rated us   5 out of 5 stars
Cheryl and her team are awesome. I placed an order and explained I needed it urgently delivered inter state. Only to call back a few hours later to cancel half my order. I felt really bad for mucking these guys around but Cheryl was forever helpful. She just amended my order accordingly and had it shipped as planned which I received in Sydney the next day!!! And not only that, I received my refund same day!!! Thank you so much Cheryl for making my shopping experience a breeze although I was stressing!! I would highly recommend The Packaging Place. Exceptional service
Dianne Calleja
commented on 22-Apr-2016 11:22 AM
Rated us   5 out of 5 stars
Received my dessert containers yesterday and I wanted to say thank you for the fast delivery of them. They look great and I appreciate your help and communication with my order.
Vanessa Bibile
commented on 04-Mar-2016 12:47 PM
Rated us   5 out of 5 stars
I just wanted to say a huge thank-you for your wonderful service and extra
help with my order!!

The 2 ladies I spoke to on the phone were particularly polite, kind, patient
and helpful.

-When I rang on Wednesday in a panic to see if there was any chance you
could get some boxes to Melbourne by Friday, the lady on the phone was very
calm and most helpful with my order and assured me it would be alright.

-Then on Friday when I rang to check the status of the delivery, the lady I
spoke to really went out of her way to track down my order and make sure I
got my boxes that day.

Please pass on my thanks to both ladies! (I did take notice of their names
on the day, but after the stress of filling all those boxes with cupcakes, I
can't remember now - sorry!!)

Furthermore, the boxes were fantastic! Very well made, they arrived in
perfect condition and were great to use! They stack very well when filled
with cupcakes and transported each and every cupcake safely.

Many thanks again,
From Vanessa Bibile.
Brooke Vucetic
commented on 04-Mar-2016 12:18 PM
Rated us   5 out of 5 stars
Just wanted to say thank you very much for the quick delivery of my order! I live in North Queensland & I was so thankful when your box arrived well before my event. I'm very happy with my purchase! Thank you again.
Rosaro Jauco
commented on 02-Nov-2015 09:33 AM
Rated us   5 out of 5 stars
Hi All,
I just wanted to say you are doing an awesome job and fantastic shipping. I always received mine within 3 working days.
Thank You!
Kristine Eslick
commented on 15-May-2015 09:28 AM
Rated us   5 out of 5 stars
Hi Steve, Our boxes & labels arrived today, they look great. Thanks for processing our order so quickly. Kind regards, Kristine Eslick
Tyson Young - Zero Blink
commented on 05-May-2015 07:22 PM
Rated us   5 out of 5 stars
"Hands down, 'The Packaging Place' have been absolutely outstanding to work with. From our initial enquiry to the complete project hand over, Steve and the team have been extremely knowledgable and helpful every step of the way. I can honestly say their customer service is first class. Every quote was transparent and well explained, the project was already affordable and then even more so following some recommendations from them, the advice was clear and helpful, the product was delivered ahead of schedule (already on a timeframe every other supplier turned down) and to top it off, the quality was superb. We couldn't be happier with the service and quality that The Packaging Place have delivered. We will have zero hesitation recommending them to any of our friends or clients in the future"
Valued Packaging Place Customer
commented on 04-May-2015 11:38 AM
Rated us   5 out of 5 stars
Thank you to the Team of Packaging Place. Excellent customer service, quality items & fast delivery service.
Will be shopping with you again.
Many thanks
Marianne
Megan Bennett
commented on 13-Apr-2015 09:39 AM
Rated us   5 out of 5 stars
Custom labels are brilliant! Fast delivery. Easy to order. The amazing part about Packaging Place labels is that you can have ANY SHAPE!
Anonymous
commented on 23-May-2014 09:36 AM
Rated us   5 out of 5 stars
Just wanted to pass on my thanks. Placed my order at 10am on Thursday and received it at 8am the next morning (Friday). Super fast deliver and so pleased with the products. I was looking for some small desert cups for a party I am throwing. Your website has such a large range of products to choose from and such FANTASTIC VALUE FOR MONEY. I was also able to get a couple of other things on my list as well (saved me a 2 hour round trip on the weekend to my usual supplier). The Packaging Place is now on my favourites list on my PC and I will definitely be a returning customer.

Many thanks
Roberta Dana
commented on 29-Apr-2014 08:21 PM
Rated us   5 out of 5 stars
Hello

I have had an account with you for a couple of years. I am only a small business, so I do not have a very big account.
Nevertheless, your staff are ALWAYS so efficient and friendly and I want to say THANKYOU for providing such wonderful products at very good prices.
Kind regards
Roberta Dana
cupcake cafe
Port Douglas
Anonymous
commented on 25-Sep-2013 12:09 PM
Rated us   5 out of 5 stars
Not sure if this is the right place to send this, but I have to give some feedback regarding my recent experience with this company. Good customer service is getting harder to find, but you've definitely got it. I placed an order on a Friday night, and a week later hadn't heard anything regarding to shipping. I rang and spoke to Cheryl (I think that was her name). She rang me back an hour later, with a full explanation as to why my products hadn't been shipped, and an apology for the delay. My products arrived the following Monday. I am so happy that a company in this day and age took the initiative and went above and beyond to fix the small problem I had. Thank you very much to Cheryl, and the packaging place team. I will definitely be shopping here again.
Anonymous
commented on 19-Aug-2013 03:36 PM
Rated us   5 out of 5 stars
I am absolutely in awe of the fantastic customer service i have received today. I placed my order at 9:49am this morning only to find my delivery waiting for me when I got home this afternoon at 3pm. If that is not great service for online shopping then I don't know what is. Keep up the great work TPP!!
Carla Barakat
commented on 13-Jun-2013 02:48 PM
Rated us   5 out of 5 stars
Hi there, I just wanted to write a quick thank you for the excellent customer service I received and the lightning fast delivery of my product. I believe great customer service should be recognized and yesterday I spoke with a very helpful man (sorry I can't remember his name) and had my urgently needed product here today. So thank you, great service and will definitely be back for more of your wonderful products :) Many thanks, Carla Barakat
Jodie Chapman
commented on 29-May-2013 10:56 AM
Rated us   5 out of 5 stars
Thank you so much for very fast delivery and great customer service :D
Anna Gray
commented on 21-May-2013 01:42 PM
Rated us   5 out of 5 stars
Hi

I just received my order from you and wanted to say thank you! The boxes are perfect and such great quality. I wasn't sure that they would arrive on time but your assistant on the phone made sure that they came quickly for me. Really appreciate your help!

Kind regards
Anna Gray
Anonymous
commented on 21-Apr-2013 11:45 AM
Rated us   5 out of 5 stars
THANK YOU so much you are the most efficient supplier I have ever dealt with-orders arrived today. My childrens school are thinking of swaping to you as their suppliers-thanks once again,
from a satisfied and happy customer.
Debbie Hugo
commented on 23-Jan-2013 04:03 PM
Rated us   5 out of 5 stars
Hi, I received the parcel today and just wanted to thank you for a very fast delivery.

Regards
Debbie Hugo
Anonymous
commented on 19-Jan-2013 11:05 AM
Rated us   5 out of 5 stars
Fantastic Service, Very Friendly team behind the site, Most helpful in what I needed - Stock came in 2 days, Quality is Amazing, Ill definately be ordering again soon! xx Thank You!!!
Anonymous
commented on 08-Aug-2012 12:07 PM
Rated us   5 out of 5 stars
Thankyou for your fabulous service. My boxes arrived this morning.
Mateki Afeaki
commented on 02-Jul-2012 08:53 AM
Rated us   5 out of 5 stars
Just want to say thank you so much for the delivery! I ordered yesterday and it arrived this morning.. i will definitely be using your service again and recommending it!! Thanks again!
Piccalilli Catering
commented on 14-Feb-2012 02:49 PM
Rated us   5 out of 5 stars
I just want to say thank you for the excellent service you guys always give us. I ordered Noodle Boxes late yesterday afternoon and they have arrived to us already this morning. Thanks very much.
Anonymous
commented on 17-Oct-2011 07:59 PM
Rated us   5 out of 5 stars
Very impressed with the speedy service and delivery. Placed an order 7pm at night, received the goods the following morning. Will definitely be using you again.
Robyn Corcoran - flame n flags parties
commented on 07-Oct-2011 08:57 PM
Rated us   5 out of 5 stars
Thank you for the prompt delivery of my order of your products listed below. Its the very first time anything from over east has arrived so swiftly. I enjoy buying from you as you seem to have the very products I need. thanks
Scott Ford - Train Your Own Business
commented on 07-Oct-2011 08:54 PM
Rated us   5 out of 5 stars
I just wanted to “Thank You” for your great service.
Kylie McNeill - The Grub Coffee Art Food Enjoy
commented on 08-Jul-2011 10:25 AM
Rated us   5 out of 5 stars
Just a quick email to let you know I received my order yesterday & how pleased I am with your service. When I was first setting up my café and I needed packaging, the staff member who helped me over the phone was so patient and helpful and now this unbelievably
quick response to my urgent order I can honestly say I have not experienced such great customer service since I've opened in April and not a quicker turnaround time (even from many local suppliers). So Thank you again very much!
Anonymous
commented on 17-Jun-2011 05:20 PM
Rated us   5 out of 5 stars
Absolutely amazing service. I live 2 hours from a major town and still received my delivery the next day?? Super prices on the product AND the delivery charge. I have passed your information on to group I am a member of. Just Fabulous!
Anonymous
commented on 30-May-2011 02:19 PM
Rated us   5 out of 5 stars
After asking a friend where she got her cupcake boxes from I checked out your website. I ordered boxes and some bags at about 8.30am on Monday morning and the parcel was in my hands at 2pm THE SAME DAY!!!! Absolutely awesome service! Thank you!
Simon Stewart - Prime Health Group
commented on 14-Dec-2010 03:35 PM
Rated us   5 out of 5 stars
Appreciate you being able to help out at such short notice. Will definitely be back to you guys for all future requirements.
Gary Kellett
commented on 14-Dec-2010 03:34 PM
Rated us   5 out of 5 stars
Just to let you know, Mary placed an order with you for some wrapping material yesterday lunchtime.

We got all the follow-up emails and the package came this morning @ 8.30.

We are impressed!
Anonymous
commented on 16-Oct-2010 12:20 PM
Rated us   5 out of 5 stars
Hi The Packaging Place... I love your store and will be shopping here more & more! Thank you so far for the products I have ordered, they are fantastic.
Valued Packaging Place Customer
commented on 13-Jun-2010 01:34 PM
Rated us   4 out of 5 stars
Was really nice to find the cupcake boxes and some alternatives that are not available in Perth WA.
Di Erlichman Marketing and Communications Coordinator Annecto Footscray Vic
commented on 16-Jun-2009 05:04 PM
Rated us   5 out of 5 stars
The Packaging Place staff are delightful to work with, very happy to accommodate our often last minute requests. The service is prompt and the quality of the bags we order are great!
Veronica Muscat Oh So Sweet Balgownie NSW
commented on 11-Jun-2009 07:27 PM
Rated us   5 out of 5 stars
My products look fantastic when I pack them in the CBPL range that I source from The Packaging Place. Unlike other Packaging companies, The Packaging Place have small minimum quantities for their products which helps enormously with my cashflow and storage space. The best of both worlds!
Simon Parrott Man Bo Restaurant Geelong Vic
commented on 10-Jun-2009 10:25 AM
Rated us   4 out of 5 stars
Every customer of ours receives a gift when they dine with us, a customised box featuring chocolates and the Man Bo logo. They love it! That box alone has helped us increase our repeat business by 38%. Great job with the boxes The Packaging Place.
James MacVitie Caterexec Pty Ltd Birkdale Queensland
commented on 02-Jun-2009 08:00 PM
Rated us   4 out of 5 stars
I had to make my business stand out from the others. When I saw the Cafe Collection range with the windowed sandwich pack I knew I had the answer. My sales have increased by 60% on sandwiches alone since I introduced them into my outlets. Thanks You!

Therese Leatham Sweet Corner Victoria Point & Capalaba Qld
commented on 28-May-2009 08:39 AM
Rated us   5 out of 5 stars
Every time I place an order for my stores with The Packaging Place I know it is in great hands. I always feel appreciated, I get speedy despatch and the orders are correct every time. Most importantly, their packaging range enhances my products which helps boost my sales and profitability.
Sharon Voss Say Thank You Bellerive Tas
commented on 28-May-2009 08:31 AM
Rated us   5 out of 5 stars
I first started using The Packaging Place when I found the Manhattan Bag range on their website. Once I saw they offered a money back guarantee I placed an order straight away. Now I have a one stop shop right at my fingertips, bags, boxes, tissue, ribbon etc which means I save so much time and money by using them for all my packaging. The team at the packaging place are always helpful and respond quickly to my enquiries, both in email and by phone. Great group of people who care about what their customers need and will assist in any way that they can. Excellent!

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